Getting started with Fanzone
Bring your season leaderboards to life
Learn how to manage, display, and animate your Fanzone season leaderboards: global and weekly rankings, custom periods, stars or points, manual star awards, CSV exports, and game-specific leaderboards.
Season leaderboards turn your Fanzone into a real competition. They showcase your top participants, keep motivation high, and give fans a reason to come back and play.
From a season's Leaderboard tab, you manage all your leaderboards: the global leaderboard, the weekly leaderboard, leaderboards over a chosen period, and dedicated leaderboards for your Bracket or Starting XI games.
What is it for?
A leaderboard creates stakes. Fans want to climb the table, overtake others, and stay in the Top 3. It is a simple and effective engagement driver for the entire duration of a season.
Leaderboards also let you reward your most active participants, run a competition around a specific key moment, and highlight your best players on a given game.
Finally, you stay in control of what fans see. You choose which leaderboards to display, in what order to feature them, and you can export the results at any time for your CRM operations or prize ceremonies.
Access season leaderboards
- Open your Fanzone in the back office.
- Go to the Seasons section and select the season you want to animate.
- Click the Leaderboard tab.
You land on the leaderboard, organized into tabs: Global, Week, then any leaderboards you have created by period and by game.
Key features
Global leaderboard and weekly leaderboard
Two leaderboards exist by default in every season:
- Global: the cumulative leaderboard over the entire season;
- Week: the leaderboard for a specific week.
On the Week tab, a selector lets you choose which week to view. Each week is displayed with its start and end dates. The current week is selected by default.
A Top 3 podium appears above the table as soon as at least three participants are ranked. It highlights the three best participants with their medals.
Period leaderboards
In addition to the default leaderboards, you can add leaderboards over a time window. Two formats are available:
- Rolling 30 days: always displays the last 30 days. This format updates automatically. It is limited to one per season.
- Custom period: you choose a fixed date range. You can create as many as you need.
For a custom period, a date picker lets you adjust the displayed window. Until you confirm, the change remains a preview on the back-office side. Click Update dates to apply the new period and make it visible to fans.
Points or stars mode
On the Global leaderboard, you choose the ranking unit with the Measurement unit selector:
- Stars: participants are ranked by their stars;
- Points: participants are ranked by their points.
This setting adapts the display of the leaderboard and the podium to your season's gamification logic.
Manually awarding stars
You can manually award stars to a participant, for example for a bonus, a prize won offline, or a special action.
- On the Global leaderboard, find the participant.
- Click Add stars.
- Enter the number of stars, between 1 and 1000.
- Enter an activity name to keep track of the award, for example
Admin bonus.
- Click Award.
This action is reserved for accounts with admin rights. It is only available on the Global leaderboard in stars mode, not on the weekly leaderboard or in points mode.
Leaderboard CSV export
Every leaderboard can be exported as a CSV file with the Export button. The export prepares the file, then downloads it automatically once it is ready.
The file reflects the displayed leaderboard: rank, participant, score and, where applicable, the email of identified participants. The email only appears for a logged-in back-office member of the workspace concerned, since it is personal data. For a game-specific leaderboard, the export may therefore depend on participants being identified by email.
Leaderboard visibility toggles
The Display in the Fanzone button opens a panel that controls what fans see.
There you will find:
- a toggle to show or hide the Global leaderboard;
- a toggle for the Week leaderboard;
- a toggle for each of your period leaderboards;
- a toggle for each Bracket or Starting XI leaderboard, with a per-phase setting for Brackets displayed by phase.
This panel also offers a podium display choice:
- Podium + all participants: the podium and the full leaderboard are visible;
- Podium only: only the top three are featured.
If no leaderboard is enabled, a message invites you to make at least one visible. Good to know: the podium and the leaderboard appear in the chatbot as well as in the Ranking Block if it is present in your Fanzone.
Dedicated Bracket and Starting XI leaderboards
You can create leaderboards specific to your games. Click Add a leaderboard, then choose the type:
- Period leaderboard: a leaderboard over a time window;
- Game leaderboard: a leaderboard based on a Bracket or a Starting XI.
For a game leaderboard, select the Bracket or Starting XI concerned. For a Bracket, two display modes are available:
- Game leaderboard: a single tab with the Bracket's total score;
- Leaderboard by phase: one tab per Bracket phase.
You can rename each leaderboard to give it a clear name, and delete it when it is no longer needed.
Add the Ranking Block to your Fanzone
For your fans to see the leaderboards, add the Ranking Block in your Fanzone editor. This Block displays the leaderboards you have made visible from the Display in the Fanzone panel.
Fans will find the global, weekly, period, and game leaderboards there, depending on your visibility settings.
Best practices
- Enable at least one visible leaderboard, otherwise fans will see nothing in the Ranking Block.
- Use the Week leaderboard to create a regular rendezvous and re-engage fans every week.
- Reserve the Rolling 30 days format for ongoing activations, and custom periods for specific key moments.
- Choose your measurement unit, stars or points, before communicating about your leaderboard, to avoid changing the rules mid-season.
- Document every manual star award with a clear activity name, to keep a readable record.
- Export the leaderboard at the end of the competition to prepare your prize ceremonies and CRM follow-ups.
Concrete use cases
If you want to run a weekly competition, enable the Week leaderboard
Feature the Week leaderboard in your Fanzone and communicate every Monday about the previous week's winners. You create a rhythm and a reason to come back and play.
If you want to reward a key moment, create a custom period
For a three-week tournament or an end-of-season operation, add a custom period covering the exact dates. This isolates the best players of that specific event.
If you want to spotlight a Bracket game, add a dedicated leaderboard
Create a Game leaderboard on your Bracket, in by-phase mode, to showcase the best predictors at each stage of the competition.
If you want to thank a fan offline, award stars
Did a participant win a prize at a physical event? Award them stars from the Global leaderboard with an explicit activity name, so they also move up the online leaderboard.
FAQ
How do I display a season leaderboard in a Fanzone?
Add the Ranking Block in your Fanzone editor, then enable the leaderboards you want from the Display in the Fanzone button in the Leaderboard tab. Only the leaderboards made visible will appear on the fan side.
What is the difference between the global leaderboard and the weekly leaderboard of a Fanzone?
The Global leaderboard accumulates scores over the entire season, while the Week leaderboard only counts a specific week. The weekly leaderboard is ideal for creating a regular rendezvous, the global leaderboard for crowning a season winner.
How do I create a leaderboard over a custom period in Fastory?
Click Add a leaderboard, choose Period leaderboard, then select Custom period and set your dates. Confirm with Update dates to make the period visible to fans. You can create as many custom periods as you need.
Can participants be ranked by points instead of stars?
Yes. On the Global leaderboard, the Measurement unit selector lets you choose between Stars and Points. This setting adapts the leaderboard and the podium to your season's gamification logic.
How do I manually award stars to a Fanzone participant?
On the Global leaderboard in stars mode, click Add stars next to the participant, enter a number between 1 and 1000 and an activity name, then confirm with Award. This action is reserved for admin accounts.
How do I export a Fanzone season leaderboard to CSV?
Click the Export button in the Leaderboard tab. The file is prepared, then downloaded automatically. It reflects the displayed leaderboard, with the email of identified participants shown only to a logged-in back-office member.
Can I create a leaderboard dedicated to a Bracket game or the Starting XI?
Yes. Via Add a leaderboard, choose Game leaderboard, then select the Bracket or Starting XI. For a Bracket, you can display an overall game leaderboard or a leaderboard by phase.
Why is the Top 3 not showing on my leaderboard?
The Top 3 podium only appears once at least three participants are ranked. Until that threshold is reached, only the participant table is visible.