How to customize the bot message based on the player's score? – Fastory

With this feature, you welcome each participant in your experience's conversational bot with a message tailored to their performance in the mini-game. A player with a high score and a player with a low score won't see the same message, which makes the conversation much more lively.

What is it for?

Customizing the bot message based on the score makes the conversation more relevant and more engaging for each player. You can congratulate the top performers, encourage those just getting started, or guide each player toward a next step suited to their result. It's a simple way to extend the game experience with a personal touch that makes the participant feel valued.

Configure the message based on the score

Create and set up your conversational bot by following the recommendations in the article How to create and set up my bot?, which covers all the basic steps.

Add a message with score to your bot.

Define the trigger logic for each message based on the player's result.

Customize the content of each message with text, an image or a video, and a redirect button.

Define the score conditions

For each message, you choose the condition that triggers its display:

If the score is lower than x points

If the score is higher than x points

If the score is equal to x points

If the score is between x and y points

This way, you can create as many variants as needed to cover every possible score range.

Display the player's score

If you want to show a score reminder directly in the message, insert the {score} variable wherever you like in your text. The bot will automatically replace this variable with the player's actual score.

Add journey logic

You can define a message journey that adapts to the player's score. Use the Add logic button to easily select the destination message based on the chosen condition.

To take personalization even further, you can build complete conversation journeys. To do so, check out the article How to create conversation journeys in the bot?.

Best practices

Cover every possible score range so that no player ends up without a suitable message.

Use the {score} variable to strengthen the feeling of personalization and highlight the player's result.

Adapt the tone of each message to the score range: congratulations for the top performers, encouragement for the others.

Enrich your messages with an image, a video, or a redirect button to extend engagement beyond plain text.

Test your bot with different scores before publishing to make sure each condition displays the expected message.

Concrete use cases

If you want to reward the best players

Create a message conditioned on a score higher than a high threshold, congratulate the player, and add a redirect button to an exclusive offer or piece of content.

If you want to encourage lower-performing players

Add a message triggered when the score is lower than a threshold, with a supportive tone that invites the player to try the experience again.

If you want to segment by score ranges

Combine several messages with the between x and y points condition to offer a different welcome at each performance level.

If you want to remind the player of their performance

Insert the {score} variable in your message to display the exact result achieved and make the conversation more personal.

FAQ

Can I display the player's exact score in a bot message?

Yes. Insert the {score} variable in your text: the Fastory bot will automatically replace it with the score the player actually achieved.

What score conditions can I set in the Fastory bot?

You can trigger a message if the score is lower than, higher than, equal to a value, or between two values. These conditions cover all the score ranges of your mini-game.

Do I need to create my bot before customizing messages based on the score?

Yes. Start by creating and setting up your conversational bot, then add a message with score. The article How to create and set up my bot? covers the basic steps.

Can I add an image or a video to a message conditioned on the score?

Yes. Every Fastory bot message can be customized with text, an image or a video, as well as a redirect button.

How do I guide the player toward different messages based on their score?

Use the Add logic button in your bot to select the destination message associated with each score condition.

Can I go further than a simple score message in my Fastory experience?

Yes. You can build complete conversation journeys that adapt to the player. The article How to create conversation journeys in the bot? explains how to proceed.