"Redirect" component – Fastory

The "Redirect" component displays a countdown to your players, then automatically sends them to a destination of your choice. It often serves as an end screen to extend the journey after an experience.

This article explains how this screen works and how to customize it.

What is it for?

The "Redirect" component lets you guide your players to the next step without any action on their part. When the countdown ends, they are redirected automatically.

It's ideal for sending players to your website, your shop, another experience, or your main page. You turn a finished experience into a starting point for a new action.

This screen also creates a clear transition moment: players understand that the experience is over and that they are about to be redirected.

How does the "Redirect" component work?

When a player reaches this screen, a circular countdown starts. A circle gradually empties around the number to show the time remaining.

A message accompanies the countdown to explain what is about to happen. When the countdown reaches zero, the redirect is triggered automatically.

Two types of destination are available:

Internal redirect: the player is sent to another screen of the same experience, or to your main page.

External redirect: the player is sent to a web address of your choice, such as your website or your shop.

The countdown only runs when the screen is actually displayed. It does not start early if the player has not yet reached this screen.

Customize the redirect screen

You configure this screen directly in your experience editor. Several settings are available:

Choose the destination

Choose between an internal or external redirect.

For an internal redirect, select the destination screen from the list.

For an external redirect, enter the full web address of the site to open.

Set the message and duration

In the Message field, enter the text displayed during the countdown. A default message is shown if you leave the field empty.

In the Duration (sec) field, enter the number of seconds before the redirect.

Allow cancellation

Enable the Cancel redirect option to display a close button. Players can then stop the countdown and stay on the screen if they wish.

Adjust the colors

Text color: set the color of the message.

Counter color: set the color of the countdown number and circle.

These settings let you align the screen with your visual identity.

Best practices

Write a clear message that announces the destination, such as an invitation to discover your website.

Choose a duration long enough for players to read the message, but not too long.

Enable cancellation if you want to give your players the choice to stay on the screen.

Always double-check the address of an external redirect to avoid sending your players to the wrong page.

Match the message and counter colors to your brand guidelines for a polished transition.

Concrete use cases

If you want to bring your players back to your website at the end of an experience

Place an external redirect screen at the end of your experience and point it to your website. When the countdown ends, your players are sent there automatically.

If you want to move on to another screen of your experience

Choose an internal redirect and select the destination screen. This creates an automatic transition between two steps of your journey.

If you want to leave the choice to the player

Enable the cancellation option. Players see the countdown but can decide to stay on the screen instead of being redirected.

FAQ

What is the redirect screen for in a Fastory experience?

The redirect screen displays a countdown, then automatically sends the player to a chosen destination. It often serves as an end screen to direct players to your website, your shop, another experience, or your main page.

How does the countdown on the Fastory redirect screen work?

A circle gradually empties around a number that counts down the seconds. When the countdown reaches zero, the redirect is triggered automatically. The countdown only runs when the screen is actually displayed to the player.

Can you customize the message and duration of the Fastory redirect screen?

Yes. You can enter your own message and set the countdown duration in seconds in the editor. A default message is shown if you leave the field empty.

Can a player cancel the redirect in a Fastory experience?

Yes, if you enable the cancellation option. A close button then appears and the player can stop the countdown to stay on the screen.

Which destinations can the Fastory redirect screen send players to?

The screen can send players to an internal destination, such as another screen of the experience or your main page, or to an external destination, such as your website or your shop. You choose the type of redirect in the editor.

Can you change the colors of the Fastory redirect screen?

Yes. You can set the color of the message and the color of the counter, meaning the countdown number and circle, to align the screen with your visual identity.