Moderate photo and video entries

A photo or video contest gives your fans a voice: they submit their own content, vote, and share. Moderation lets you keep control over what is published in the gallery, handle reports, and remove content at any time.

Moderation applies to selfie contest experiences, where participants submit a photo or video that appears in a public gallery and is open to votes.

It lets you validate content before it is published, remove inappropriate content even after publication, handle content reported by players, and permanently delete an entry.

Only content with the Online status appears in the public gallery. Pending, censored, or deleted content is never visible to other players.

By default, photos are published as soon as they are submitted. To validate each piece of content before publication:

With this option, each new entry arrives with the Pending status and only appears in the gallery after your approval.

Moderation access is also open to members with the moderator role, without access to the rest of the back office.

The moderation screen is organized into four tabs, with a counter for each status:

Three actions are available on each entry:

The Full screen button displays the photo or video at a larger size so you can review it carefully before deciding.

To handle a large volume of entries:

Several tools make the review easier:

On the player side, any content in the gallery can be reported. Reported content immediately moves to the Reported tab and disappears from the gallery. The workspace moderators receive an email with a direct link to the moderation screen. It is then up to you to approve it again or censor it.

As part of the right to erasure, you can delete all of a participant's data from the Audience page:

Deletion is permanent: the contact, their attributes, opt-ins, consents, and all their entries are erased. You can also select several contacts in the table and delete them at once.

To empty an entire segment, the segment menu offers Delete all data: all data matching the segment's filters is erased and cannot be recovered.

Enable Participation requires moderation in the editor. During the campaign, check the Pending tab every day and approve the content that complies with your rules.

You receive the report email, open the link to the moderation screen, review the content in Full screen, then censor it or put it back online. The gallery stays clean without disrupting the event.

Search for their email on the Audience page, open their profile, and click Delete this contact. Their entries and personal data are permanently erased.

Enable the Participation requires moderation option in the selfie contest game settings. Each entry then arrives with the Pending status and only appears in the public gallery after your approval in the moderation screen.

From the Experiences page of your workspace, open the actions menu of the relevant experience and click Moderate. The screen has four tabs: Online, Pending, Reported, and Censored.

Their entry disappears from the public gallery and can no longer receive votes. Only content with the Online status is visible to other players.

The content immediately moves to the Reported status and disappears from the gallery. The workspace moderators receive an email with a direct link to the moderation screen to decide: put it back online or censor it.

Censoring removes the content from the gallery while keeping it in the Censored tab: you can approve it again later. Deleting permanently erases the entry, with no way to recover it.

Search for the contact on the Audience page, open their profile, and click Delete this contact. Deletion is permanent and covers their attributes, opt-ins, consents, and entries. You can also delete several contacts at once from the table.