FAQ’s and Troubleshooting
FAQ’s and Troubleshooting
How to respect copyrights on your published contents
Here are some recommendations regarding the copyrights on your content.
I have an Error 400, what should I do?
You see an Error 400 when you open an experience? Don't panic, here is the solution!
Experiences Vocabulary
Here is a lexicon that will help you understand the Fastory platform.
Which browsers does Fastory work best on?
You can use Fastory with most of internet browsers
Does Fastory provide a native experience?
The experience is native: you can create content easily for all your social channels... plus you can reach people who don't use apps.
How to update, delete or duplicate a published experience?
You can update, delete, or duplicate your microsite easily, even if it's already published.
What are the recommended formats for my content?
Find out what are the recommended media specifications for your image, video et cover content.
Why do I have to give information about my company to set up an account?
How do we use your information to customize your user experience.
What’s the difference with Instant Experience Ads?
Discover how Fastory experiences are different from others.