Help Center

Conversational chatbot

Conversational chatbot

How to create conversational paths in the bot?

Display different messages depending on the users answers

How to link a chatbot to an experience?

Set up your bot to open it automatically on one of your screens

Why add a Google Login in the Bot of your experience?

Retrieve the informations about the participant in a faster way with the Google Login feature

How to add a webhook to Fastory?

Send data towards a custom URL with the webhook feature

How can I delete participation data?

Delete participants from your database

How can I get the data collected with the chatbot?

Download a csv file with all the data you collected

How do I create and collect Opt-ins?

To comply with GDPR rules, add an opt-in question to your bot conversation

How to use the bot pre-filling feature

How to insert a button in the bot ?

Insert different types of CTA’s inside the bot to redirect your audience towards your channels.

How to use the barcode scan in your bot ?

Use the barcode question for users to scan their products or loyalty cards.

How do I pin a Bot and what can I use it for?

Display your Bot on all the screens of your experiences to collect data continuously.

How to collect user media uploaded in the chatbot

How do I set up my bot?

Insert your Bot directly into your content in order to collect data with custom questions.

Data transmission via URL

Automatically retrieve certain users information.

How to customize bot message based on player score?

Improve the user experience by customizing the conversational bot of your experience based on the score achieved by the player.