FAQ's and Troubleshooting

Tips and hacks to create stunning stories for Instagram, Snapchat, Facebook and Twitter

Jacinthe Busson avatar
16 articles in this collection
Written by Jacinthe Busson

Which browsers does Fastory work best on?

You can use Fastory with most of internet browsers
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

What is a workspace?

Discover what you can do, and what you will find in a workspace.
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

How to manage bricks on my Fastory Microsite or In-App Story Ads

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

How can I edit a published Microsite?

You can update, delete, or duplicate your microsite easily, even if it's already been published.
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

What are the recommended formats and media specifications for my content?

Find out what are the recommended media specifications (size and format) for your image, video et cover content.
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Can I add my own typography?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Seasonal headlines

Browse through headlines and animations and try out seasonal headlines!
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

How to customize a Cover

Find out how to build and customize your content's cover.
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Why do Fastory needs this information for me to set up an account?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

How to invite co-workers on a Workspace?

Take care of your team with a unified workflow
Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

How to add a link to your In-App Story Ads

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Does it respect Snapchat and Instagram guidelines?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

What’s the difference with Facebook Canvas Ads?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Do Fastory provide a native experience?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

What are the benefits compared with Snapchat or Instagram Stories directly made from the app?

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago

Stories Vocabulary

Jacinthe Busson avatar
Written by Jacinthe Busson
Updated over a week ago