1. Audience page functions
To retrieve the data collected in your chatbot, go to the Audience tab of your workspace.
Audience takes the form of a table containing all your segments, which you will create as you use Fastory.
A. How to create an Audience segment ?
When creating your segment, you must select the experience(s) of your choice. When creating a segment :
- If you select only one experiment and leave the “all linked bots” option selected, the data returned will be exclusively those corresponding to participations (without participants having filled in the bot).
- If you select only a bot, all the people who have filled in at least one piece of information in the bot will be displayed.
- If you select only an experiment + a bot, you'll see only those people who took part in the game and filled in at least one piece of information in the bot.
B. How can I export all the data collected in an experience via CSV?
When exporting your csv file, you have 2 options of downloading :
- All data from the experience
- Bot data only
If you choose to download “All data from experience”, you can choose to have :
- All player participations (if a player participates more than once, there will be one line per participation)
- Only the best player participation
- Only the first player's participation
- Only the last player's participation
