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FAQ's and Troubleshooting
FAQ's and Troubleshooting
15 articles in this collection
Written by
Jacinthe Busson
and
Clara Belin-Brosseau
How to respect copyrights on your published contents
Here are some recommendations regarding the copyrights on your content.
Written by
Clara Belin-Brosseau
Updated over a week ago
I have an Error 400, what should I do?
You see an Error 400 when you open an experience? Don't panic, here is the solution!
Written by
Clara Belin-Brosseau
Updated over a week ago
How do I update a published Video Story?
You can update, delete, or duplicate your Video Story easily, even if it's already published.
Written by
Jacinthe Busson
Updated over a week ago
Experiences Vocabulary
Written by
Jacinthe Busson
Updated over a week ago
Which browsers does Fastory work best on?
You can use Fastory with most of internet browsers
Written by
Jacinthe Busson
Updated over a week ago
What is a workspace?
Discover what you can do, and what you will find in a workspace.
Written by
Jacinthe Busson
Updated over a week ago
Does Fastory provide a native experience?
The experience is native: you can create content easily for all your social channels... plus you can reach people who don't use apps.
Written by
Jacinthe Busson
Updated over a week ago
How do I edit a published Microsite ?
You can update, delete, or duplicate your microsite easily, even if it's already published.
Written by
Jacinthe Busson
Updated over a week ago
What are the recommended formats for my content?
Find out what are the recommended media specifications for your image, video et cover content.
Written by
Jacinthe Busson
Updated today
How do I invite co-workers in a Workspace?
Care your team with a unified workflow
Written by
Jacinthe Busson
Updated over a week ago
Why do I have to give information about my company to set up an account?
Written by
Jacinthe Busson
Updated over a week ago
What’s the difference with Instant Experience Ads?
Written by
Jacinthe Busson
Updated over a week ago
How can I add my own typography?
Add you own typography in three simple steps
Written by
Jacinthe Busson
Updated over a week ago
What are the benefits compared to Snapchat or Instagram Stories directly made from the app?
Written by
Jacinthe Busson
Updated over a week ago
Does it meet Snapchat and Instagram guidelines?
Written by
Jacinthe Busson
Updated over a week ago