FAQ's and Troubleshooting

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13 articles in this collection
Written by Jacinthe Busson

How do I update a published Video Story?

You can update, delete, or duplicate your Video Story easily, even if it's already published.
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Written by Jacinthe Busson
Updated over a week ago

Experiences Vocabulary

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Written by Jacinthe Busson
Updated over a week ago

Which browsers does Fastory work best on?

You can use Fastory with most of internet browsers
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Written by Jacinthe Busson
Updated over a week ago

What is a workspace?

Discover what you can do, and what you will find in a workspace.
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Written by Jacinthe Busson
Updated over a week ago

Does Fastory provide a native experience?

The experience is native: you can create content easily for all your social channels... plus you can reach people who don't use apps.
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Written by Jacinthe Busson
Updated over a week ago

How do I edit a published Microsite ?

You can update, delete, or duplicate your microsite easily, even if it's already published.
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Written by Jacinthe Busson
Updated over a week ago

What are the recommended formats for my content?

Find out what are the recommended media specifications for your image, video et cover content.
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Written by Jacinthe Busson
Updated over a week ago

How do I invite co-workers in a Workspace?

Care your team with a unified workflow
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Written by Jacinthe Busson
Updated over a week ago

Why do I have to give information about my company to set up an account?

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Written by Jacinthe Busson
Updated over a week ago

What’s the difference with Instant Experience Ads?

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Written by Jacinthe Busson
Updated over a week ago

How can I add my own typography?

Add you own typography in three simple steps
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Written by Jacinthe Busson
Updated over a week ago

What are the benefits compared to Snapchat or Instagram Stories directly made from the app?

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Written by Jacinthe Busson
Updated over a week ago

Does it meet Snapchat and Instagram guidelines?

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Written by Jacinthe Busson
Updated over a week ago