1. What is the Bot feature?

This feature enables you to collect data from your audience with a personalized, rich-media experience. Your conversion rate with a Bot will be higher than with a classic entry-form. 

2. Creating a Bot 

  • Start from an existing experience, or create a new one.
  • You'll find the Bot tab directly in the left hand-side menu:
  • Click on New Bot. You'll see a preview of the Bot on the right hand side of the screen.
  • Give a name to your Bot.  

3. What are the trigger options?

  • Pin: this type of Bot will appear in all your landing pages and in all your microsite's screens. This is a good option if you want to collect data continuously.
  • Trigger on screen: this option will enable you linking the Bot to one or several screen(s). Select the experience and the screen you want your Bot to appear on. Click on the "+" to trigger it on another screen.

4. How will the Bot display?

The Bot can open from three different ways: 

  • automatically: the Bot will automatically show when you will open the screen where it has been set up;
  • notify (available only for pinned Bots): a notification will appear, visitors will click on the widget to open the Bot manually;
  • button: you can add a Bot button in your screen.
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