Fastory gives you the best of both worlds: immersive & engaging story-like mobile experiences as well as leads management. 

Fastory's CRM enables you to take a look at your visitors and leads, and see at a glance how they interact with your Fastory experience. You'll be able to know everything about your leads in one place.

Before You Start

Make sure the "Contacts" Add-on is enabled:

This Add-on is not enabled on free accounts. Click on the "Contact us" button of the Add-on to get a quote or more information about Fastory pricing plans. 

Once the Add-on is enabled, you'll be able to see leads information in the CRM and download CSV files.

Why using the CRM?

There are several reasons for you to use this CRM:

  • to collect optin;
  • to collect the participations to your contest and randomly draw the winner;
  • to collect data about the participants;
  • to have an idea of the efficiency of your game, contest or content, and of the engagement it generated.

What are the different files we can download?

Thanks to the CRM, you can download 3 different .CSV files: 

  • bot: stores all the answers to your bot's questions. Select the bot you're interested in and download its data in a .csv file;
  • optin: here you will find, for all your experiences, the answers to your bot's Optin questions, for the users who accepted the Optin;
  • entries: here you will see all the details of your game (score, time spent, answers to the quiz, etc.). This is the file you should use to randomly draw the winners of your contest. Select your experience and download the .csv file.
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