The Fastory CRM gives you the best of both worlds: immersive & engaging story-like mobile experiences and leads management.
It allows you to easily take a look at your visitors and leads and find out what they do on your Fastory contents in a snap. You'll be able to see everything about your leads in one place.
Before You Start
First of all, the Relationship Manager Add-on has to be enabled. You can easily check it out from the marketplace on your workspace.
This Add-on is not enabled on free accounts. Click on the "Contact us" button which is shown instead to get a quote or more information about Fastory pricing plans.
Once the Add-on is enabled, you'll be able to see leads information in the CRM and download CSVs.
Why using the CRM?
There are several reasons for you to use this CRM:
- to collect opt-in
- to collect the participations to your contest and be able to randomly draw the winner
- to collect data about the participants
- to have an idea of the efficiency and engagement generated by your game, contest or content
What are the different options in the CRM?
In the CRM, you can download 3 different .csv files:
- Operator: in this file, you will find all the answers to your operator's questions. Select the sequence and download the .csv.
- Opt-in: in this file, you will find all the answers to the question type "Opt-in" in your operator
- Entries: in this file, you will find all the participations to your game : score, time spent, answers to the quiz ect... This is the file you should use to randomly draw the winners of your contest. Select your experience and download the .csv.